We want you to stay informed about your order every step of the way. Below you’ll find everything you need to know about tracking your purchase with DH Store Ltd.
Order Processing Time
Orders are processed within 3 working days after payment confirmation.
During this time, your order is prepared, packed, and handed over to the shipping partner.
When Will I Receive My Tracking Number?
Tracking numbers are usually issued within 6 days after your order is placed.
Once available, your tracking details will be sent to your registered email address.
Shipping & Delivery Time
All orders are shipped from our overseas warehouses, including China.
Estimated delivery time: 15–20 days after dispatch.
Delivery times may vary due to customs clearance, public holidays, or local postal services.
Tracking Updates
Please note:
Tracking information may take a few days to update after dispatch.
It is normal for tracking to show limited updates while the parcel is in transit between countries.
Updates will appear once the package reaches your local delivery network.
How to Track Your Order
Wait for your tracking email
Click the tracking link provided
Enter your tracking number on the carrier’s website
If tracking does not update immediately, please allow 2–5 days and check again.
Delayed Orders
If your order has not arrived after 20 days, please contact our support team and we will assist you as soon as possible.
Need Help?
For any questions about your order or tracking, contact us at:
📧 help@designerclothingbrands.co.uk
Please include your order number and full name to help us respond faster.