At DH Store Ltd, we aim to deliver your order as smoothly and transparently as possible. Please review the shipping details below before placing your order.
Where Do We Ship From?
All orders are shipped from our overseas warehouses, including China. Shipping directly from our suppliers allows us to offer competitive prices and a wider product range.
Shipping to the United Kingdom
Orders shipped from China to the UK are handled through international logistics partners. Once the parcel arrives in the UK, it is handed over to Royal Mail or DHL for final delivery.
Order Processing Time
Orders are processed within up to 3 working days after payment confirmation
After processing, your order is prepared and dispatched
Tracking Information
Tracking numbers are usually provided within 6 days after your order is placed
Tracking updates may take a few days to appear, especially during international transit
Delivery Time
Estimated delivery time: 15–20 days after dispatch
Delivery times may vary due to customs clearance, public holidays, weather conditions, or local postal services.
Customs & Import Fees
Customs duties or import taxes, if applicable, are the responsibility of the customer. These charges are determined by UK customs authorities and are outside our control.
Delays & Exceptions
International shipping may occasionally experience delays. If your order has not arrived after 20 days, please contact us and our support team will assist you.
Need Help?
For any shipping-related questions, please contact us at:
📧 help@designerclothingbrands.co.uk
Please include your order number in all correspondence so we can assist you faster.