Effective Date: 01/01/2026
These Terms and Conditions (“Terms”) govern your use of the DH Store Ltd website and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree, you must not use our website.
1. Company Information
DH Store Ltd
Email: help@designerclothingbrands.co.uk
2. Eligibility
To place an order on our website, you must:
Be at least 18 years old
Have the legal capacity to enter into a contract
3. Products & Descriptions
We make every effort to ensure that product descriptions, images, and prices are accurate. However:
Images are for illustration purposes only
Minor variations in colour, packaging, or design may occur
We reserve the right to correct errors or update information at any time
4. Order Process
An order is considered accepted once:
Payment is successfully completed, and
You receive an order confirmation email
We reserve the right to refuse or cancel an order for any reason, including pricing errors, stock issues, or suspected fraud.
5. Pricing & Payment
All prices are shown at checkout
Payments are processed securely via PayPal
Any currency conversion or transaction fees are handled by PayPal
6. Shipping & Delivery
Orders are shipped from overseas warehouses, including China
Processing time: up to 3 working days
Tracking provided within 6 days
Estimated delivery time: 15–20 days
Once parcels arrive in the UK, they are delivered by Royal Mail or DHL.
Delivery times are estimates and not guaranteed. Delays caused by customs, weather, or courier services are outside our control.
7. Customs & Import Duties
Any customs duties, taxes, or import fees charged by UK authorities are the responsibility of the customer.
8. Right to Cancel (UK Consumer Law)
Under the Consumer Contracts Regulations 2013, UK customers have the right to cancel their order within 14 days of receiving the goods.
To cancel, you must notify us by email at help@designerclothingbrands.co.uk.
Returned items must:
Be unused and in original condition
Be returned within 14 days of cancellation notice
Customers are responsible for return postage unless the item is faulty or incorrect.
9. Refunds
Refunds are issued to the original payment method
Refunds are processed within 14 days of receiving returned goods
Original delivery charges are refunded only where required by law
10. Faulty or Incorrect Items
If an item is faulty, damaged, or incorrect:
Contact us within 48 hours of delivery
Provide clear photos and your order number
We will offer a replacement or full refund in line with UK consumer law.
11. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of DH Store Ltd or its licensors and is protected by UK intellectual property laws.
Unauthorised use is strictly prohibited.
12. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for indirect or consequential losses
Our liability is limited to the purchase price of the product
This does not affect your statutory rights under UK law.
13. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of UK courts.
14. Changes to These Terms
We may update these Terms at any time. Any changes will be posted on this page with a revised effective date.
15. Contact Us
If you have any questions about these Terms, please contact us: